Residential Moving Company Facts

Choosing a reputable mover has never been more important! Here are some important facts you should know about the moving industry.

National Moving Industry Has Been Unregulated Since 1995
Congress got rid of the Interstate Commerce Commission in 1995. Authority over interstate movers has since been in the hands of the Federal Motor Carrier Safety Administration (FMCSA), who focuses on reducing crashes. The FMCSA’s website says of monitoring movers, “…Consumers are responsible for resolving disputes. Consumers are responsible for taking motor carriers and brokers to court…”

Complaints About National Movers Has Risen 300% In Past 10 Yrs
According to the Council of Better Business Bureaus, complaints about residential, national movers have more than tripled in the past decade, with 9,405 lodged in 2003 alone. The top states for moving complaints in 2005 were:

  • 1. Florida — 926
  • 2. California — 541
  • 3. New York — 423
  • 4. Illinois — 350
  • 5. New Jersey — 191
  • 6. Georgia — 151
  • 7. Texas — 136
  • 8. Indiana — 99

“Actual Replacement Value Insurance” Is Offered by < 20% of Moving Companies
The liability coverage that most movers offer isn’t actual insurance. It’s an obscure formula regulated by the Department of Transportation. The basic coverage only pays you 40-60 cents per pound. So even though your Waterford goblet is worth $80, if you were to make a claim for it, you’d get less than $1 because it’s lightweight.

Some National Moves Are Tax Deductible
If your residential, national move is job-related and your new work site is at least 50 miles from your previous one, your moving expenses could be tax deductible. Top ↑

Professional Movers Typically Get Tipped $25 Each
It’s customary to tip professional residential movers about $25 each, according to Realty Times. Feeding them isn’t required, but pizza and sodas are usually appreciated.